Before your vehicle moves.
- Share the route, vehicle details, condition and timing.
- Review the written service, price, equipment and booking conditions.
- Follow the confirmed preparation instructions.
- Keep the pickup and delivery condition records.
Customer guide
A clearer process.
A better prepared next step.
Know what to review, what to keep and who to contact. Choose the guide for your transport, purchase or vehicle sale.
Before you pay.
- Review the vehicle details, inspection findings and disclosures.
- Review the title information and transaction documents.
- Confirm the vehicle price, shipping and written total.
- Read the payment, inspection and return conditions.
Record the starting point.
- Review condition, starting readings, keys and delivered items.
- Record the 10-day inspection deadline and time zone for a purchase.
- Follow the applicable mileage or operating-hour limits.
- Keep your delivery record with the transaction documents.
Put it in writing.
- Send explicit purchase acceptance in writing.
- For a return, send your rejection before the recorded deadline.
- Keep proof of your notice and arrange collection with CAB.
- For a qualifying return, the refund starts at pickup after onsite verification.
Have a question about your own order?
Keep your shipment or transaction reference ready. Send formal acceptance or return notices directly to support@cab-transport-llc.com. Call CAB for urgent coordination.