Share the complete vehicle details.
Tell CAB about modifications, low clearance, nonrunning condition, leaks, alarms, accessories, and unusual dimensions. Confirm any handling requirements before pickup.
Before pickup
A little preparation.
A clearer handover.
Use this checklist before your vehicle is collected. Confirm any vehicle-specific instructions and shipment requirements with CAB.
Clean and photograph the vehicle.
A clean exterior makes existing marks easier to record. Take dated photos of each side, wheels, and any existing damage. Keep them with your shipment records.
Remove valuables and loose items.
Take out valuables, documents, toll transponders, and loose accessories. Ask CAB before leaving any personal belongings inside the vehicle.
Check keys, battery, tires, and fuel.
Make the required keys available. Tell CAB about battery or tire problems, leaks, and mechanical issues. Confirm the required fuel level for your shipment.
Arrange safe truck access.
Check for narrow roads, low branches, tight turns, gates, and parking restrictions. Confirm the meeting point and contact details for the person releasing the vehicle.
Review the pickup condition report.
Inspect the vehicle with the confirmed driver or authorized representative. Record the condition and custody handover, and retain the report or bill of lading. Verify an unexpected operator change directly with CAB.
Inspect the vehicle on delivery.
Compare the vehicle with the pickup report and photos. Record concerns and contact CAB. For an online vehicle purchase, record the delivery time, time zone, readings, and delivered items to start the 10-day guarantee. The delivery receipt is not final purchase acceptance.